Reviews

It was actually good no sale pitch direct communication with the service rep. Waiting area could use some loving but all good experience

Key Motors staff is incredible! Professional, courteous, and knowledgeable, they absolutely go the extra mile to make sure you're happy.

Bryson was extremely helpful and polite. Couldn’t ask for better person to start with. As for a whole the dealership could have been more transparent on costing and numbers on overall product. But it came together. Ended up going through key with my bank which I was already approved for. But paid for key to process . I had percentage rate set and finance done . No need for extra money to be paid through dealership. All in all it worked out

Everything was going well until they started playing their sales tactics games. Hank, my salesman is just a pawn, cut up in the games they were playing. And rest assured not only would I not buy another vehicle from them, I will not recommend them.

Remy was extremely helpful in helping me get into my new sierra

It was good, friendly service writers.

25 GMC AT4X 17000 miles Brought in for service oil, brake code. Told rear brake pad at 2mm, paperwork suggested pads and rotors be replaced. When I questioned 17000 mile??? What? I was told nothing was wrong with the system. Then what the cost of repair would be, that’s when I declined the work. Last truck 19 LTZ also with a Duramax, 70k miles never touched the brakes. Rear pads shot but fronts are fine…. Last I knew biggest percentage of stopping is on the front of the vehicle. Having a hard time comprehending that there isn’t a brake problem and warranty not covering it. Customer service is nonexistent at this dealership. Just looking to pass buck and have the consumer pay and do little to no effort on their part. So yes I would like someone from GM to contact me on this matter, it would greatly be appreciated.

Great as usual

Alexis was very friendly and split the bill for a job that took way longer than expected.

The problems with my truck have still not been addressed but rather ignored